How do I fund my Entry Finance account?
How do I fund my Entry Finance account?
Open the Deposit flow in the top-right corner of the terminal. Entry Finance currently supports multiple funding methods, including direct transfer and card-based flows. See How to deposit funds.
Where do deposits arrive?
Where do deposits arrive?
In the current flow, deposits are credited to USDC (Perps) by default.
Why do I see funds in Portfolio but not in the trading panel?
Why do I see funds in Portfolio but not in the trading panel?
The funds may be in the wrong balance. Open Portfolio and check whether they are in Spot or Perpetuals. If you want to trade perpetuals, the funds need to be in Perpetuals. See Spot and perpetuals balances.
How do I move funds between Spot and Perpetuals?
How do I move funds between Spot and Perpetuals?
Use Transfer from the account menu in the top-right corner. This moves USDC between the two internal balances. See Spot and perpetuals balances.
Can I withdraw from both Spot and Perpetuals?
Can I withdraw from both Spot and Perpetuals?
Yes, but you must choose the correct asset source in the withdrawal window, such as USDC or USDC [Spot]. See Withdraw.
Why is my available withdrawal amount lower than my total balance?
Why is my available withdrawal amount lower than my total balance?
Part of the balance may be locked in active orders or used as margin for open positions. The amount shown as Available is the amount that can actually be withdrawn right now.
What networks are available for withdrawal?
What networks are available for withdrawal?
In the current withdrawal flow shown in the terminal, the visible chain options are
Arbitrum and HyperEVM.Why can I not submit the withdrawal?
Why can I not submit the withdrawal?
Common reasons include selecting the wrong source balance, using the wrong network, or entering an amount below the minimum withdrawal threshold. See Withdraw.
What should I do if I sent the wrong token or used the wrong network?
What should I do if I sent the wrong token or used the wrong network?
Collect the transaction hash, token, network, and wallet details, then contact support as soon as possible. Do not send a second transaction immediately to try to fix it.