> ## Documentation Index
> Fetch the complete documentation index at: https://docs.entry.fi/llms.txt
> Use this file to discover all available pages before exploring further.

# Trading issues

Use this page when something in the trade flow behaves differently from what you expected.

## Case 1: The order does not submit

**Symptom**

You fill out the trade panel, but the order does not go through.

**Possible cause**

* the selected market, side, or size is incomplete
* there is not enough available balance or margin
* the funds are in **Spot** instead of **Perpetuals**

**How to check**

1. Confirm that the correct market is selected.
2. Confirm that the order type, side, and size are all filled in.
3. Check the margin bar and available balance.
4. If you are trading perps, confirm the funds are in **Perpetuals** rather than **Spot**.

**What to do next**

* reduce size if margin is too tight
* cancel unused open orders if they are reserving funds
* move funds to **Perpetuals** if the trading balance is on the wrong side

## Case 2: The order was placed, but no position appears

**Symptom**

You submitted the order, but nothing shows in **Positions**.

**Possible cause**

* the order is still active in **Orders**
* the order filled only partially
* the order is a **Limit** order and price has not reached it yet

**How to check**

1. Open **Orders** first.
2. Check whether the order is active, partially filled, or canceled.
3. Compare the order type with the current market price.

**What to do next**

* if it is still waiting, leave it active or edit/cancel it
* if it is only partially filled, review the remaining size
* check **Positions** only after the order has actually executed

## Case 3: The position opened with the wrong risk settings

**Symptom**

The trade is open, but the leverage or margin mode is not what you intended.

**Possible cause**

* the wrong margin mode was selected before submission
* the leverage setting was not reviewed before entry

**How to check**

1. Check whether the position is using **Cross** or **Isolated**.
2. Confirm the leverage shown in the position row or trade panel.

**What to do next**

* if the setup is wrong, reduce or close the position
* reopen it with the intended leverage and margin settings

## Case 4: The order is not filling

**Symptom**

The order is active, but it remains open instead of executing.

**Possible cause**

* it is a **Limit** order waiting at a specific price
* the market touched the area but the full size did not reach your place in the queue
* liquidity near the level is too thin or too heavy for the fill you expected

**How to check**

1. Open **Orders** and confirm the order is still active.
2. Compare the order price with the live market price.
3. Use the [Order book and recent trades](/using-the-terminal/order-book-and-recent-trades) view to judge nearby liquidity.
4. Review [How orders are executed](/order-types/how-orders-are-executed) if you suspect queue position or partial fill behavior.

**What to do next**

* wait if price control matters more than speed
* move or cancel the order if the setup is no longer valid
* use a market order if immediate execution matters more than exact price

## Case 5: The available balance keeps changing after the trade opens

**Symptom**

Your available balance moves even though you did not manually transfer funds.

**Possible cause**

* unrealized PnL is changing
* open orders are reserving collateral
* under **Cross**, account-level gains and losses affect what is available

**How to check**

1. Review unrealized PnL in **Positions**.
2. Check whether active orders are still reserving funds.
3. If the trade uses **Cross**, remember that account-level exposure can change available collateral.

**What to do next**

* use the current **Available** values, not only total account value
* reduce positions or cancel unused orders if you need to free balance

## Case 6: The position closes faster than expected

**Symptom**

The position closed earlier or more aggressively than you expected.

**Possible cause**

* leverage was too high for the room available
* a stop-loss or breakeven order was active
* the position reached its [liquidation price](/trading-basics/liquidation-price-and-risk-engine)

**How to check**

1. Review the leverage and margin mode used on the trade.
2. Check whether a stop-loss or breakeven order was active.
3. Review the [liquidation price](/trading-basics/liquidation-price-and-risk-engine) in **Positions**.
4. Check **Orders** and **Trade History** to see whether the close came from an exit order or forced risk event.

**What to do next**

* lower leverage on the next trade if the setup was too tight
* widen the risk plan only if the strategy actually supports it
* re-check stop and liquidation distance before reopening