> ## Documentation Index
> Fetch the complete documentation index at: https://docs.entry.fi/llms.txt
> Use this file to discover all available pages before exploring further.

# Performance and UI issues

Use this page when widgets are missing, the layout changed, or the interface does not seem to update correctly.

## Case 1: The order book is missing

**Symptom**

The terminal is open, but the order book widget is not visible.

**Possible cause**

* the widget is disabled in the current layout
* a different workspace layout is selected

**How to check**

1. Open **Widgets & Charts**.
2. Check whether **Orderbook** is enabled.

**What to do next**

* enable **Orderbook**
* switch back to a layout that includes it if needed

## Case 2: The trade panel or another widget is missing

**Symptom**

A key panel is missing from the current workspace.

**Possible cause**

* the widget was turned off
* the layout was changed earlier

**How to check**

1. Open **Widgets & Charts**.
2. Check whether the missing widget, such as **Trade panel**, is enabled.

**What to do next**

* re-enable the missing widget
* switch back to a simpler known layout if the workspace became too customized

## Case 3: The chart or terminal looks frozen

**Symptom**

The interface stops updating or looks stale.

**Possible cause**

* the browser session needs refresh
* the internet connection is unstable
* the browser is overloaded

**How to check**

1. Refresh the page.
2. Check the internet connection.
3. See whether the browser has too many heavy tabs open.

**What to do next**

* close unnecessary tabs
* reopen the terminal after refreshing the session

## Case 4: The interface looks different from expected

**Symptom**

The page layout or visible elements do not match the view you expected.

**Possible cause**

* a different widget layout is selected
* you are on a different top-level tab

**How to check**

1. Check whether the current tab is **trade**, **portfolio**, **rewards**, or **spend**.
2. Check whether a different layout or widget configuration is active.

**What to do next**

* switch back to the intended top-level tab
* restore a simpler or default-looking layout if needed

## Case 5: The panel is visible, but the data is hard to find

**Symptom**

You can see the terminal, but not the information you need.

**Possible cause**

* the data belongs to a different tab
* the data only appears after execution or after a specific action

**How to check**

1. Decide whether the information belongs in **Positions**, **Orders**, **Trade History**, **Funding History**, or **Transfers**.
2. Confirm whether the action that should create that data already happened.

**What to do next**

* use **trade** for active trading actions
* use **portfolio** for balances and overview
* use **rewards** for points and ranking

## Case 6: The page keeps showing stale values after an action

**Symptom**

You completed an action, but the interface still looks outdated.

**Possible cause**

* the page has not refreshed the latest state
* the action may not have completed successfully

**How to check**

1. Refresh the page.
2. Reopen the affected tab, such as **Portfolio**, **Positions**, or **Orders**.
3. Confirm whether the action actually completed.

**What to do next**

* if the values update after refresh, continue normally
* if they do not, collect screenshots and contact support