> ## Documentation Index
> Fetch the complete documentation index at: https://docs.entry.fi/llms.txt
> Use this file to discover all available pages before exploring further.

# Account and funding FAQ

<AccordionGroup>
  <Accordion title="How do I fund my Entry Finance account?">
    Open the **Deposit** flow in the top-right corner of the terminal. Entry Finance currently supports multiple funding methods, including direct transfer and card-based flows. See [How to deposit funds](/using-the-terminal/how-to-deposit-funds).
  </Accordion>

  <Accordion title="Where do deposits arrive?">
    In the current flow, deposits are credited to **USDC (Perps)** by default.
  </Accordion>

  <Accordion title="Why do I see funds in Portfolio but not in the trading panel?">
    The funds may be in the wrong balance. Open **Portfolio** and check whether they are in **Spot** or **Perpetuals**. If you want to trade perpetuals, the funds need to be in **Perpetuals**. See [Spot and perpetuals balances](/using-the-terminal/spot-and-perpetuals-balances).
  </Accordion>

  <Accordion title="How do I move funds between Spot and Perpetuals?">
    Use **Transfer** from the account menu in the top-right corner. This moves USDC between the two internal balances. See [Spot and perpetuals balances](/using-the-terminal/spot-and-perpetuals-balances).
  </Accordion>

  <Accordion title="Can I withdraw from both Spot and Perpetuals?">
    Yes, but you must choose the correct asset source in the withdrawal window, such as **USDC** or **USDC \[Spot]**. See [Withdraw](/using-the-terminal/how-to-withdraw-funds).
  </Accordion>

  <Accordion title="Why is my available withdrawal amount lower than my total balance?">
    Part of the balance may be locked in active orders or used as margin for open positions. The amount shown as **Available** is the amount that can actually be withdrawn right now.
  </Accordion>

  <Accordion title="What networks are available for withdrawal?">
    In the current withdrawal flow shown in the terminal, the visible chain options are `Arbitrum` and `HyperEVM`.
  </Accordion>

  <Accordion title="Why can I not submit the withdrawal?">
    Common reasons include selecting the wrong source balance, using the wrong network, or entering an amount below the minimum withdrawal threshold. See [Withdraw](/using-the-terminal/how-to-withdraw-funds).
  </Accordion>

  <Accordion title="What should I do if I sent the wrong token or used the wrong network?">
    Collect the transaction hash, token, network, and wallet details, then contact support as soon as possible. Do not send a second transaction immediately to try to fix it.
  </Accordion>
</AccordionGroup>